All domestic shipping is FREE! Hawaii and Alaska are $10 flat fee under $200. We pride ourselves on getting your package to your doorstep much faster than our competitors! During peak seasons or big sales, orders will be processed within 3-5 business days. We ship items Monday thru Friday. All orders placed on weekends will ship the following business day. If you order after 12pm CST, your item may be processed the next business day. Please note: We are not responsible for any order that shows "DELIVERED" in shipment tracking. USPS/UPS/FedEx will not will honor a claim if they have marked the item delivered.
If your tracking number does not provide you with tracking information, please call us at 817-421-3643 between the hours of 10am - 6pm, Monday thru Friday, excluding holidays. If your tracking number shows that your item(s) have been delivered, yet you did not receive it, please contact your local post office immediately. If your tracking number says the item in currently in a different state/city, but you live in the Dallas/Fort Worth area (we ship from Roanoke, TX), please wait for your package to be rerouted to you.
If you would like in-store pickup, please leave a message with your order. Your order will be ready for pickup, the next business day (excluding holidays and weekends) between the hours of 1pm-5pm. No exceptions. We will only hold in-store pickup items for 72 hours after order placement. If the items are not picked up within 72 hours of order placement, we will send the item via the postal service.
Please contact us if you need expedited/overnight shipping and it can be arranged for a nominal fee.
Shipping method for international orders is through USPS or FedEx. Customers are responsible for all custom duties/taxes.
*Canada - $20. Orders over $200 ship free
*New Zealand - $25. Orders over $250 ship free
*Australia - $25. Orders over $250 ship free
*United Kingdom - $25. Orders over $250 ship free
*France - $25. Orders over $250 ship free
*All other countries - $30. Orders over $300 ship free
Items in your order that are designated for shipment to countries outside of the U.S. may be subject to taxes, customs duties and fees levied by the destination country ("Import Fees"). The recipient of the shipment is the importer of record in the destination country and is responsible for all Import Fees.
All International Destinations: Shipping may be unavailable in some countries. International shipping usually requires 10 to 15 business days for delivery. International orders are shipped via insured USPS International Priority. Customs and Duties are due on delivery and paid to carrier. Kiki LaRue is not responsible for International dues, fees, taxes, customs or duties charged to your shipment. Free shipping codes MAY NOT be used on International shipping. We will email for your shipping payment if a coupon code is used on an Internationally shipped order.
Please call us at 817-421-3643 if you have any questions!