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Careers at Kiki LaRue

 

 Customer Service Representative            Roanoke, TX

Are you the calming voice among your friends, always turning lemons into lemonade and making the best of any situation? Do you enjoy helping others and going the extra mile just to make someone’s day a little more special? If you answered yes to these questions, you’re in the right place!

Responsibilities:

  • Deal directly with customers either by telephone, email, or facebook correspondence
  • Use our ecommerce software to fix customer orders, customer accounts and other customer issues
  • Handle and resolve customer questions, comments or concerns in a professional, extremely polite manner. Examples of questions from customers are online order concerns, clothing size questions, shipping questions, return questions etc.
  • Listen attentively, clarifying questions, diffusing conflict and finding solutions
  • Commitment to increasing customer satisfaction
  • Communicate and coordinate with internal departments
  • Provide follow up to customer interactions

Requirements:

  • Excellent communicator with strong written and verbal skills
  • Great problem solving and conflict resolution skills
  • Self-motivated with a positive attitude
  • Extreme attention to details and a passion for accuracy
  • A good cultural fit for the team
  • Passion for continuous improvement in an ever changing environment
  • EXPERIENCE IN CLOTHING RETAIL IS A PLUS!

 

This is a full time position

Email us at careers@kikilarue.com

 

 

Inventory Receiving Processor             Roanoke, TX

Does the thought of seeing what is arriving every single day set your heart fluttering? Cracking open boxes of new goodies like every day is Christmas? Then you will LOVE inventory receiving processing! You are seeing everything before anyone else!

Responsibilities:

  • Help receive and process new product

Requirements:

  • Accurate
  • Strong attention to detail
  • Efficient time management
  • Ability to move quickly on your feet up to 8 hours a day
  • Lift and move up to 50 lbs
  • Proficient use of computer and software applications
  • Have open availability, including weekends and overtime if needed
  • EXPERIENCE IN CLOTHING RETAIL IS A PLUS!


This is a full time or part time position.

Email us at careers@kikilarue.com

 

Warehouse Associate              Roanoke, TX

Curious to see what everyone else is obsessed with at Kiki LaRue? Want to make every day a perfect day for someone receiving an order? Do you just love wrapping things pretty and putting a smile on a customers face? Then you will want to be an KLR warehouse associate!

Responsibilities

  • Processing each order completely and accurately for shipping, picking specific items and quantities as called for.
  • Packing the orders in a safe, effective, and efficient manner, verifying order accuracy by order number, customer number, product, quantity
  • Performing receiving duties – counting new product coming into the warehouse, organizing product by size, quality checking product, and barcoding product
  • Performing accurate inventory checks on current and new stock
  • Performing other duties as assigned by management

Requirements

As a Warehouse Associate, you must be a professional and accountable self-starter with a positive attitude and a strong work ethic. You must also be highly organized and deadline-oriented with strong multitasking skills, keen attention to detail and the ability to remain flexible and respond to changing priorities while remaining focused on results. It is also vital that you have excellent communication and interpersonal skills as well as the ability to work well and communicate with personnel at all levels of the organization.

  • Specific qualifications for the Warehouse Associate position include:
  • Experience working in a fast-paced environment
  • Strong focus on teamwork and cooperation
  • Ability to lift 35 lbs
  • Ability to stand for long periods of time
  • EXPERIENCE IN CLOTHING RETAIL IS A PLUS!


This is a full time or part time in-house position.

Email us at careers@kikilarue.com

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